Welcome to EatOdisha! By using our app or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using the EatOdisha app, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using the app.

2. Use of the App

• You must be at least 18 years old to use our services or have parental/guardian consent.
• All information provided during registration must be accurate and up-to-date.
• You are responsible for maintaining the confidentiality of your account credentials.

3. Services Provided

• EatOdisha connects users with restaurants for food ordering and delivery/pickup services.
• We do not prepare or deliver food ourselves but act as an intermediary between customers and restaurants.

4. Orders and Payments

• All orders placed through the app are subject to availability and acceptance by the restaurant.
• Prices displayed in the app are inclusive of taxes unless stated otherwise.
• Payment can be made through the app using secure methods, including UPI, credit/debit cards, or cash on delivery.

5. Cancellation and Refund Policy

• Orders can be canceled only before they are confirmed by the restaurant.
• Refunds are subject to our refund policy, which considers valid claims for incorrect or unsatisfactory orders.

6. Delivery

• Delivery times are estimates and may vary based on location, weather, and other factors.
• EatOdisha is not liable for delays caused by the restaurant or delivery partner.

7. User Conduct

• Users must not misuse the app, including but not limited to tampering, hacking, or engaging in fraudulent activities.
• Harassment, abusive behavior, or inappropriate communication with restaurant staff or delivery personnel is strictly prohibited.

8. Intellectual Property

• All content on the EatOdisha app, including logos, designs, and text, is owned by EatOdisha and protected by copyright laws.
• Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Limitation of Liability

• EatOdisha is not liable for any direct or indirect losses arising from the use of the app or services.
• We do not guarantee the quality, suitability, or safety of the food provided by restaurants.

10. Changes to Terms

EatOdisha reserves the right to update these terms at any time. Continued use of the app signifies your acceptance of the revised terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Odisha.

12. Contact Us

For questions or concerns, please contact us at:

• Email: help@eatodisha.in
• Phone: +91 9556618816

By using the EatOdisha app, you agree to these terms and conditions. Thank you for choosing EatOdisha!